A reputable non-profit firm in California is seeking a Chief Program Officer (CPO) who will lead, manage, and coordinate the work of multiple program areas and is responsible for ensuring successful cross-coordination between operations of the housing and health care program areas. The CPO will report to the CEO and work collaboratively in managing the organization’s operations, programs and initiatives. He or she will develop, implement, and oversee the organization’s programming, such as designing programs according to the firms vision and mission to deliver client-centered care. The CPO plays a vital role in shaping the organization’s mission, vision, and impact, ensuring that programs align with the organization’s goals and objectives.
Chief Program Officer Responsibilities:
- Program development and execution: Develop and implement program strategies that align with the organization’s goals and mission.
- Resource allocation: Ensure that resources are allocated efficiently.
- Program performance: Monitor program performance and assess outcomes.
- Collaboration: Collaborate with cross-functional teams, stakeholders, and partners to drive innovation and make data-driven decisions.
- Evaluate program effectiveness: Establish KPI’s and metrics to assess program effectiveness, regularly evaluating and adjusting programs to optimize outcomes.
- Collaborate with the CEO to refine and implement the strategic plan while ensuring that the budget, staff, and priorities are aligned with the company’s core mission.
- Manage and lead the health care and housing programs; monitoring performance, performing annual reviews, and building team cohesion.
- Promote regular and ongoing opportunities for staff, clients, and partners to give feedback on program operations.
- Recruit, mentor, and manage a high-performing team of program managers and coordinators fostering a culture of collaboration and accountability.
- Facilitate in-house training and education for all Program staff.
- Ensure that services follow all local, state, and federal regulations, certifications, and licensing requirements.
- Participate in regional, Service Planning Areas or other planning meetings.
- Provide direct support to VP of Operations and Director of Housing to ensure consistent focus on quality of services, progress toward goals, and adherence to mission and strategic plan.
- Provide direct support to Director of HealthCare services. Develop and implement new policies and programs, guiding plans for programmatic expansion through community and hospital outreach, and client satisfaction; and provide comprehensive case management, resource referrals comprehensive health care, support with housing, and discharge planning.
A Qualified Chief Program Officer will have
- Minimum of a BA, ideally with an MBA, MHA, MSN, MPA, or related advanced degree.
- Minimum 8-10 years of leadership and professional experience.
- Prior nonprofit experience ideal; management of multisite organization preferred.
- Excellent coalition building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; a persuasive negotiator able to achieve consensus amongst differing opinions.
- Experience in program development, evaluation, and strategic growth, and fluency in databases that support program management.
- Strong commitment to the professional development of staff; successful track record of recruiting and retaining a diverse team.
